Customer Reviews – Real Feedback

The house has been built in 1804 and it is situated very close to a canal. It used to be a shop and I converted it into a house. I have been living in it for 20 years and the basement was always damp.

I heard about your dehydration system from my builder who rented a garage next to mine. The system has been installed 6 months ago in June. The dampness in the ground is now gone, the room is operating normally. Where it previously took 3 hours to heat up the room now the room is operational in half hour, just like the rest of the house. It's a much pleasanter environment down there than before. I am very pleased with the results and if any of my friends would have similar problems I certainly wouldn't have any hesitation to recommend you.

I am a physician, general medical practice. We own a medieval castle which was finished in 1577. The walls are red sandstone held together by lime mortar with rubble in-between, harled on the outside and lime-washed on the inside. The castle is built without any basements, the building really just stands on the ground and it has no damp course.

There is always rising damp creeping up the building, especially on the ground floor where it was rusting the sockets. We wanted to tackle the problem so we spoke to Core Conservation. They came out last year, did a bunch of measurements, fitted their damp system and one year later the stone is drying out, the cement is drying out; they are about 50% drier than last year. It is much better than it was.

Initially we had quite a lot of mildew and keeping the building warm did not help with that. Two things helped with the mildew: 1. the damp proofing system by reducing the moisture in the lower part of the building; 2. better airflow through the building.

Working with your staff was very easy and straightforward, very agreeable people, lots of integrity. The work was very professional, tidy, no mess left at all. I would have no hesitation recommending you to anybody.

As an architect I worked on both old and new buildings. I live in a stone-built farmer Border cottage built around 1910. Under the staircase there was a lot of fungal smell, which also permeated the clothing. This was particularly noticeable when I had a visitor. When they left home and opened their suitcase they had a very strong fungal smell coming from their clothing. You could feel this smell around the central wall, which is a solid stone wall with the staircase around it.

I came across your dehydration solution when you have been doing some work at one of my neighbours. I had your system fitted a year ago. After about 3 - 4 months I began to notice a difference: I got the feeling that the air is lighter somehow, not so heavy. The smell seems to be considerably reduced. When now I put my head under the staircase I don't have that strong, almost eye-watering smell. On my last trip to Sweden when I opened my suitcase I did not have the smell either.

I run a B&B built in 1889 and had damp issues in the basement. I kept my linen and towels there and despite several washes I was getting that horrible musty smell. Every time I walked down the stairs into the basement I could smell that musty smell, so I had to do something about it.

I contacted Core Conservation through the internet, they came out and investigated the problem. They took samples out of the walls, measured their moisture content and confirmed that there was rising damp. Another company recommended me tanking, which would have only solved some of the problem instead of the whole issue, so I went with Core Conservation as it was the right thing to do.

Once the dehydration system was fitted, about a month or so later, I noticed that the smell has reduced, got less and less until I could not smell it anymore. And I thought: "Oh, I got so used to it that I can't smell it anymore." But my son visited me, funnily enough, this weekend and even he noticed that the smell was gone. He left a lot of his stuff in the basement and he used to moan about the musty smell and he had to throw some of his clothes out. This time, however, he didn't say any of that.

Initially the walls have been cold and damp, the samples taken from the walls were visibly wet. Now, at the last check the samples were not wet at all. You can also tell when you are in there, that you don't get that damp feeling down there.